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Dynamics

Overview

Microsoft Dynamics 365 functions as an interconnected CRM, ERP, and productivity suite that integrates processes, data, and business logic.

Example use case

You have customer information currently sitting in the Dynamics CRM software. You want to sync this data into Cinchy through a batch sync to liberate your data from the silo.

tip

The Dynamics source supports batch syncs.

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Info tab

You can find the parameters in the Info tab below (Image 1).

Values

ParameterDescriptionExample
TitleMandatory. Input a name for your data syncDynamics to Cinchy
DescriptionOptional. Add in a description for your sync. There is a 500 character limit in thie field.
VariablesOptional. Review our documentation on Variables here for more information about this field.
PermissionsData syncs are role based access systems where you can give specific groups read, write, execute, and/or all of the above with admin access. Inputting at least an Admin Group is mandatory.

Source tab

The following table outlines the mandatory and optional parameters you will find on the Source tab (Image 2).

The following parameters will help to define your data sync source and how it functions.

ParameterDescriptionExample
SourceMandatory. Select your source from the drop down menu.Dynamics
EntityMandatory. The name of the entity you want to sync as it appears in your Dynamics CRM.Companies
Service URLMandatory. The Web API URL of your instance.https://org.api.crm.dynamics.com/api/data/v9.0/
Redirect URLMandatory. The Redirect URI from the Azure AD app registrationhttps://example.com/
Client IDMandatory. The encrypted Client ID found in your Azure AD app registration. The Connection UI will automatically encrypt this value for you.
Client SecretMandatory. The encrypted Client Secret found in your Azure AD app registration. The Connection UI will automatically encrypt this value for you.
TimeoutOptional. Specify a valid timeout duration in seconds. If the value is left blank or is <=0 this parameter defaults to 100.
Test ConnectionYou can use the "Test Connection" button to ensure that your credentials are properly configured to access your source. If configured correctly, a "Connection Successful" pop-up will appear. If configured incorrectly, a "Connection Failed" pop-up will appear along with a link to the applicable error logs to help you troubleshoot.

Image 2: The Source Tab

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# Next steps